Propolio Extract - EIFFEL Raw Material

ATTENTION: WE ARE NOT SENDING BOXES THAT EXCEED 20 KILOS OR LITERS.

-------ADDITIVE FOR EXCLUSIVE COSMETIC USE-------

THE DELIVERY SCHEDULE IS MANAGED BY THE COURIER THIS PLATFORM WORKS WITH THE OCA SERVICE OR THE SERVICE CONTRACTED BY THE COMPANY (IT CANNOT BE COORDINATED SCHEDULE, THE DELIVERY ROUTE IS MANAGED BY THE COURIER) PLEASE INDICATE IT IN A SCHEDULE RANGE THE NOTES
OUR PUBLIC SERVICE HOURS ARE MONDAY THROUGH FRIDAY FROM 9 AM TO 12:30 PM AND FROM 1:30 PM TO 4 PM

WE ARE ONLY LOCATED IN LANÚS EAST

THE INVOICES ARE ISSUED WITH THE INFORMATION ATTACHED PRIOR TO THE PURCHASE, WE ASK YOU TO VERIFY THEM BEFORE MAKING THEM, OTHERWISE THEY WILL BE GENERATED TO THE FINAL CONSUMER. (WE CANNOT MODIFY THESE DATA)

FREQUENT QUESTIONS
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is there stock?
It is possible that we do not have some publications in stock if you notice that it is gray (means out of stock) if you notice that there are few units left and you want more, you can request it by generating a question on WhatsApp for sales.

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What are the available forms of payment? Can I pay with deposit or bank transfer?
The platform only uses the Mercado Pago service, generating an effective payment coupon by rapipago or pagofacil, debit-credit card. (IF YOU HAVE DOUBTS ABOUT THE PAYMENT, DO NOT MAKE IT, ASK US)
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Do they bill?
If we make invoices A and B, we ask you to read the beginning of the description, which indicates that it is with the INFORMATION YOU ADD BEFORE MAKING THE PURCHASE.
If you send it by note message or WhatsApp, IT WILL NOT BE TAKEN INTO ACCOUNT.
Thank you for understanding
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Are the raw materials that you sell used for the manufacture of natural cosmetic products?
All our Raw Materials are for Cosmetic and Professional use, they must be handled exclusively under Technical Supervision.


PRODUCT DELIVERY / SHIPMENTS
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How long does the delivery of my order take?
If a shipment is made within the province of Buenos Aires, the delivery time must be managed by placing the postal code prior to payment, the dispatch days are Tuesday and Thursday.
 
To make the purchase to CABA or GBA the delivery time is from 2 to 7 business days
Dispatch days are Wednesday and Friday.

(YOU CANNOT COORDINATE SCHEDULE, THE DELIVERY ROUTE HANDLES
MESSAGING ONLY)
IT CAN BE LEFT IN NOTES IF IT IS NECESSARY SOME RANGE OF MINIMUM SCHEDULE 6 HOURS

Do you ship to the whole country?
Yes, we ship throughout the country, through OCA and LEBBEO (service contracted by the company)

Can I track my shipment?
If of course you receive a tracking code to the email that I attached prior to the purchase, if you do not receive it you can contact us so that we can provide you with the information.

What if I want a product review? I had a problem with the product?
You can communicate with us through WhatsApp as soon as we will answer you with pleasure.
You can request the analyzes with the batch number and date of manufacture to request them from the technical area

What happens if I received the broken package?
The courier service must be responsible in its due case, it is the responsibility of the buyer to make the claim, since it is sent from our company in perfect condition.

Our office hours in our physical store are Monday through Friday from 9:00 a.m. to 12:30 p.m. and from 1:30 p.m. to 4:00 p.m.
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THE PHOTOS OF THE PUBLICATIONS ARE ILLUSTRATIVE.